*** Due to our butters and balms being made with natural ingredients, they may melt in transit during the late spring and summer months. No worries, if your product arrives melted it will solidify once cooled. This will not affect the quality of the product. Refrigeration is recommended to re-solidify your butters/balms. If they arrive with a gritty feeling, that just means that some of the butter melted, but it wasn’t cooled at a consistent temperature. They will melt on skin contact, but if you can not stand the gritty feeling, melting your product completely in a hot water bath and allowing it to solidify in a cool area will solve the problem.
*** Please always store your natural products in a cool, dry area.
*** Please be mindful that our products are made with plenty of love in small batches, and also that Taura Amore Collections, LLC is currently a one woman show. We are serious about the quality of our products and the time that is taken to make them. Our processing and shipping time is 7-10 business days.
*** Never hesitate to contact us if there is a problem of any sort. We value our supporters. Without you, there's no us!
*** We LOVE positive feedback and picture mail. If your first thought was to take a picture, just go ahead and do it. Then send it to us!